Store Policies


Payment Methods Accepted

We accept card payments by Visa, Mastercard, Maestro (including Switch or Solo), AmEx or JCB.

You can pay us by Paypal transfer to our email address (click the 'contact us' button to the left to see it)
We accept Sterling cheques or money orders made payable to 'Aucott & Thomas', or cash payments in Sterling, US & Australian Dollars or Euros. If sending cash payment to us please use registered or recorded post, as we cannot be held responsible if it gets lost or stolen in transit.
Please note that non Sterling cheques are accepted, but bank conversion fees mean a £10 surcharge per cheque must be added.



We always try to be accurate with our descriptions, but if you are unhappy with the condition of any book bought from us, we will happily refund the full price.

However we would ask that you please contact us by email or phone before returning the book.


Further information

All of our books have a condition description, and most of them have a picture appended, but some of the descriptions are not exhaustive and some of the pictures are not of a very high standard (photography is not one of our strong points!), so customers are invited to contact us if they would like more information about a particular book.

We are always willing to provide further photos or description by email, or answer questions by phone.

If you click the 'Contact us' link to the left it will give you details of how to get in touch.


Shipping charges

The shipping rates shown at the checkout are a guide only, and are based on an average book weight of around 600 grams, or one and a half pounds.

We don't aim to make a profit on shipping and it is normally charged at cost plus the cost of packaging.

Therefore if the book you order weighs less than the average we may decrease the shipping charge, and if the book you order is particularly heavy (it will usually say so in the description) we may ask for extra payment towards the cost of postage. In the case of heavy books we will always contact you and ask for your agreement before taking extra payment.